9G Hidden Camera Detector with Anti-Theft Police Siren & Emergency Flashlight for Couples and Women's Safety

Last Updated: July 13, 2024

Thank you for shopping at 9GIFTS. If you are not entirely satisfied with your purchase, we're here to help.

Returns:

• Customised products: No returns accepted unless the issue is from our side (defective or incorrect customisation).
• Purchases made using gift cards: Not eligible for returns or refunds.

To be eligible for a return for non-customised items, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

You have 3 calendar days to return an item from the date you received it.

To complete your return, we require a receipt or proof of purchase, and please share a photo of the shipping receipt once the return is sent.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-7 days, depending on your card issuer's policies.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable upon providing the shipping receipt.

For any inquiries regarding returns, please use the method provided on our Contact Us page.

Last Updated: December 20, 2024

Welcome to 9 G I F T S! We're so happy to have you as our customer. Here are all the details about our shipping policies:

Processing Time

• We process all orders within 24 hours.
• We ship orders every day, including weekends and holidays.

Shipping Rates & Delivery Estimates

• We offer free shipping on all orders.
• Delivery time: 2 to 5 business days.

Please note, while we guarantee delivery within this time period, factors such as weather conditions or unforeseen issues may occasionally cause delays.

Order Tracking

Once your order is shipped, you'll receive a Shipment Confirmation with your tracking details through:

• Email: Sent to your registered email address.
• WhatsApp: Delivered directly to your WhatsApp number.

You can use the tracking number to monitor your shipment’s progress.

If you face any issues tracking your order, feel free to contact us:

• Email: support@9gifts.in
• WhatsApp: Chat with us

Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to us via the methods above or check out our Contact Us page for more details.

Thank you for shopping with us!

1. What makes 9 G I F T S different from other gift stores?
At 9 G I F T S, we focus on creating thoughtful, unique gifts that celebrate love and relationships. Our products are crafted with care, ensuring high-quality and personalized items that make every moment special. We are a brand created by couples, for couples, and we aim to bring joy and connection through gifting.

2. How can I place an order?
Simply browse our collection on our website, choose your favorite gifts, and follow the easy checkout process. You can also contact us via email or WhatsApp if you need assistance.

3. Do you offer gift wrapping?
Yes! We offer premium gift wrapping for a more personalized touch. Simply select the gift wrap option during checkout.

4. Can I customize a gift?
Absolutely! We offer various customization options for most of our products, including personalized engravings, custom messages, and more. Look for the customization options on the product page.

5. How do I track my order?
Once your order is shipped, you’ll receive an email with tracking details so you can follow your gift's journey.

6. Do you ship internationally?
Currently, we ship within India. We hope to expand to international shipping soon—stay tuned for updates!

7. What if my item is damaged or incorrect?
We take great care in packaging, but if you receive a damaged or incorrect item, please contact our customer support team at support@9gifts.in or via WhatsApp at +91 8072 964 394. We’ll resolve the issue as quickly as possible.

8. How do I get in touch with customer support?
You can reach us via email at support@9gifts.in or contact us on WhatsApp at +91 8072 964 394 for any inquiries or assistance.

9. Can I change or cancel my order?
If you need to make changes to your order, please contact us within 24 hours of placing it. After that, we may not be able to accommodate changes.

10. Do you offer gift cards?
Yes, we offer gift cards in various denominations! It’s the perfect way to let your loved ones choose their ideal gift from our collection.

11. What is your return and exchange policy?
We offer a 7-day return policy for unused and unopened products. If you’re not satisfied with your purchase, please contact us within 7 days, and we’ll assist you with the return or exchange process. Customized items are non-returnable.

12. How do I use my discount code?
During checkout, simply enter your discount code in the designated box, and the discount will be applied to your order total.

13. Do you offer bulk orders for events or corporate gifting?
Yes, we offer bulk orders for weddings, corporate gifts, and special events. Please contact us at support@9gifts.in or on WhatsApp at +91 8072 964 394 to discuss your requirements.

14. How long will it take to receive my order?
Orders are typically shipped within 2-3 business days, and delivery takes between 5-7 days depending on your location. Delivery times may vary during peak seasons.

15. Can I track my order after it has been shipped?
Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor its delivery status.

16. Is my payment secure on your website?
Yes, we use secure payment gateways to ensure that your payment information is safe and protected.

17. Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us as soon as possible. We can update your address as long as the order hasn’t been shipped yet.

18. Do you have a physical store?
At the moment, 9 G I F T S operates exclusively online. You can browse and shop our collection 24/7 on our website.

19. Are the products gift-ready or do I need to wrap them myself?
Most of our products come beautifully packaged, but we also offer gift wrapping options for that extra special touch. Simply select the gift wrap option at checkout.

20. How can I subscribe to your newsletter?
You can easily subscribe to our newsletter by entering your email at the bottom of our website. You’ll be the first to know about new products, sales, and exclusive offers.